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Legal notice

MONARCH DETAILING

LEGAL NOTICE

Effective Date: 24 September 2026

This Legal Notice applies to the Monarch Detailing website and all content, information, products and services made available through the Website.

By accessing or using the Website, you acknowledge and agree to the terms of this Legal Notice, together with our Terms of Service, Privacy Policy, Shipping Policy and Returns & Refund Policy.

1. WEBSITE OWNER

Business Name: Monarch Detailing
Country: South Africa
Business Type: Online-only business
Email: monarchdetailsa@gmail.com

Monarch Detailing does not currently operate a physical retail store or customer collection location.

All customer enquiries should be directed to:

monarchdetailsa@gmail.com

2. PURPOSE OF THIS WEBSITE

The Monarch Detailing Website is intended to provide information about our automotive detailing products and allow customers to purchase available Products online.

We make reasonable efforts to ensure that information published on the Website is accurate and current.

However, information may occasionally contain errors, omissions or inaccuracies.

Monarch Detailing reserves the right to correct, update, modify or remove Website content at any time without prior notice.

3. PRODUCT INFORMATION

Product descriptions, photographs, specifications, colours, packaging and other information are provided for general informational and purchasing purposes.

We make reasonable efforts to ensure that Product information is accurate.

However:

  • Product packaging may change;

  • Product appearance may vary slightly from photographs;

  • Colours may appear differently depending on a customer's screen;

  • Product specifications may change;

  • Results may vary depending on application and conditions; and

  • Minor errors may occasionally occur.

Photographs displayed on the Website should not necessarily be interpreted as an exact representation of the physical Product in every circumstance.

Nothing in this Legal Notice limits any consumer rights that apply under South African law.

4. PRODUCT RESULTS

Monarch Detailing Products are designed for their stated automotive detailing applications.

Results can vary depending on factors including:

  • Vehicle condition;

  • Surface condition;

  • Previous treatments;

  • Environmental conditions;

  • Temperature;

  • Water quality;

  • Application technique;

  • Dilution;

  • Equipment used;

  • Amount of Product used; and

  • Compliance with Product instructions.

Monarch Detailing does not guarantee a particular result where that result depends on circumstances outside our reasonable control.

Customers are responsible for following the applicable Product instructions and safety information.

5. CHEMICAL PRODUCT DISCLAIMER

Certain Products sold through the Website may contain chemical substances intended for automotive detailing purposes.

Customers must read and follow all applicable Product labels, instructions and warnings before use.

Products must only be used for their intended purpose.

Monarch Detailing is not responsible for damage resulting from improper use, incorrect dilution, inappropriate application, failure to follow instructions, misuse, negligence or use on unsuitable surfaces, except where liability cannot legally be excluded or limited.

Where appropriate, customers should test a Product on a small, inconspicuous area before applying it to a larger surface.

6. NO PROFESSIONAL ADVICE

Information provided on the Website is for general informational purposes and should not be regarded as professional, technical, chemical, automotive, legal or other specialist advice.

Customers remain responsible for determining whether a Product is appropriate for their particular vehicle, surface or application.

Where a customer is uncertain about whether a Product is suitable for a particular application, they should contact Monarch Detailing before using the Product.

7. INTELLECTUAL PROPERTY

Unless otherwise stated, all intellectual property appearing on the Website belongs to Monarch Detailing or is used with appropriate permission.

This includes, but is not limited to:

  • The Monarch Detailing name;

  • Monarch logos;

  • Product names;

  • Product descriptions;

  • Photographs;

  • Graphics;

  • Videos;

  • Website design;

  • Layouts;

  • Marketing materials;

  • Written content; and

  • Other original Website materials.

No person may reproduce, copy, modify, distribute, publish, sell, licence or commercially exploit Monarch Detailing intellectual property without prior written permission.

Unauthorised use of our branding or intellectual property may constitute an infringement of applicable rights.

8. WEBSITE CONTENT

You may view and use Website content for legitimate personal or purchasing purposes.

You may not:

  • Copy Website content for commercial purposes;

  • Republish our content without permission;

  • Scrape or systematically extract Website information;

  • Attempt to interfere with Website operation;

  • Circumvent Website security;

  • Introduce malicious software;

  • Use automated systems to access the Website in a manner that could damage or impair it; or

  • Use Website content for unlawful purposes.

Monarch Detailing reserves all rights not expressly granted.

9. THIRD-PARTY WEBSITES

The Website may contain links to websites, platforms or services operated by third parties.

These links may be provided for convenience or additional information.

Monarch Detailing does not control third-party websites and does not necessarily endorse or guarantee:

  • Their content;

  • Accuracy;

  • Availability;

  • Security;

  • Products;

  • Services;

  • Privacy practices; or

  • Terms and conditions.

Customers access third-party websites at their own risk.

10. WEBSITE AVAILABILITY

Monarch Detailing aims to keep the Website available and operational but does not guarantee uninterrupted access.

The Website may occasionally be unavailable because of:

  • Maintenance;

  • Updates;

  • Technical problems;

  • Hosting issues;

  • Internet outages;

  • Cybersecurity incidents;

  • Third-party service failures; or

  • Circumstances outside our reasonable control.

We reserve the right to modify, suspend or discontinue any part of the Website where reasonably necessary.

11. ACCURACY OF INFORMATION

Although Monarch Detailing takes reasonable steps to ensure the accuracy of Website information, we do not guarantee that every piece of information will always be:

  • Complete;

  • Current;

  • Error-free;

  • Available;

  • Accurate in every circumstance; or

  • Suitable for every customer's particular requirements.

Where an error is identified, Monarch Detailing may correct the information as soon as reasonably practicable.

12. PRICING AND AVAILABILITY

Product prices and availability displayed on the Website may change.

We reserve the right to correct obvious pricing, description or availability errors.

If an obvious error occurs in relation to an order, Monarch Detailing may contact the customer to correct the error or, where legally permitted, cancel the affected order and provide any refund required by applicable law.

13. ELECTRONIC COMMUNICATIONS

By communicating electronically with Monarch Detailing, you acknowledge that electronic communications may be subject to risks including:

  • Delays;

  • Interception;

  • Loss;

  • Corruption;

  • Unauthorised access; or

  • Technical failure.

Monarch Detailing will take reasonable steps to protect electronic communications but cannot guarantee that electronic communications will always be secure or error-free.

Nothing in this section limits any legal protection that applies to consumers or electronic transactions.

The Electronic Communications and Transactions Act 25 of 2002 regulates electronic transactions and communications in South Africa.

14. CUSTOMER INFORMATION

Information submitted through the Website may include personal information such as:

  • Name;

  • Email address;

  • Telephone number;

  • Delivery address;

  • Billing information;

  • Order information; and

  • Other information required to process an order.

Personal information will be handled in accordance with our Privacy Policy and applicable South African privacy legislation.

15. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Monarch Detailing will not be liable for indirect, incidental, special or consequential losses arising from:

  • Use of the Website;

  • Inability to access the Website;

  • Reliance on Website information;

  • Use or misuse of Products;

  • Third-party services;

  • Courier delays;

  • Website interruptions; or

  • Circumstances outside our reasonable control.

This does not exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

Nothing in this Legal Notice is intended to remove or restrict mandatory consumer rights.

16. EXTERNAL EVENTS

Monarch Detailing will not be responsible for delays, interruptions or failures caused by circumstances reasonably outside our control.

Such circumstances may include:

  • Natural disasters;

  • Severe weather;

  • Fire;

  • Flood;

  • Power failures;

  • Internet outages;

  • Strikes;

  • Labour disruptions;

  • Civil unrest;

  • Government action;

  • Regulatory changes;

  • Courier disruptions;

  • Supplier disruptions;

  • Cybersecurity incidents; or

  • Other events beyond our reasonable control.

17. CHANGES TO THIS LEGAL NOTICE

Monarch Detailing reserves the right to update or amend this Legal Notice from time to time.

Changes will become effective when the updated Legal Notice is published on the Website unless otherwise stated.

Customers are encouraged to review the Legal Notice periodically.

18. SEVERABILITY

If any provision of this Legal Notice is determined to be unlawful, invalid or unenforceable, that provision will be interpreted or removed only to the extent necessary.

The remaining provisions will continue to apply to the extent permitted by law.

19. GOVERNING LAW

This Legal Notice is governed by the laws of the Republic of South Africa.

Any dispute relating to the Website or its content will be dealt with in accordance with applicable South African law.

Nothing in this Legal Notice prevents a consumer from exercising any statutory right or remedy available under South African law.

20. CONSUMER RIGHTS

Nothing contained in this Legal Notice is intended to exclude, restrict or waive any right, protection, warranty, remedy or cancellation right that a consumer has under mandatory South African legislation.

Where a provision of this Legal Notice conflicts with a mandatory legal requirement, the mandatory legal requirement will apply.

The Consumer Protection Act establishes national consumer-protection standards and regulates consumer transactions in South Africa.

21. CONTACT

For questions regarding this Legal Notice, the Website, Products or any other matter relating to Monarch Detailing, please contact:

Monarch Detailing

Email: monarchdetailsa@gmail.com

South Africa

Monarch Detailing is currently an online-only business and does not operate a physical retail store or customer collection location.

MONARCH DETAILING

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Effective Date: 24 September 2026

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